Um...being mediocre? I enjoy learning knew things, but I have a tendency to drop them here and there. I've been writing since I was 15 years old, but there has been the occasional hiatus - more so in my 30s than any other time in my life. There are times when I haven't written because I didn't feel a problem could be worked out. And writing about it just made me more aware of the suffering. This was subconscious, of course - had I sat down and really thought about it, I probably would have written out a positive solution. I'm far more stubborn than I give myself credit for, I guess.
So if the question is what I'm a pro-fessional at, that would be nothing. I am fully capable of acting in a professional manner, but I don't really want to be what I classify as a real "professional" because it can so often imply a level of cold. I prefer to do things with heart. While I am able to make decisions without my heart getting in the way, I think there is value in considering both heart and mind, instead of letting just one decide my course.
But if the question is about what I feel I'm good at...
I sometimes feel a bit socially awkward, but it turns out that I really like talking to people at work. It is an aspect of my current job that I sometimes have a hard time with, as not every single person I interact with wants to be...interacted with, I guess. I was speaking with a coworker about this the other day and she commented that I am very genuine with our customers. I was thrilled to hear it, as that is exactly what I'm aiming for. Working retail does mean selling things, but there is a difference between pushing things on someone and actually trying to figure out what will work for them. And thank you, I. for telling me that - made my day.
A little later that same day, a customer basically asked me how he could trust something I vouched for, because wasn't that my job? The answer I gave (and stick by) is that I can recommend things that don't work for me because not everyone is the same, but I never vouch for a product that I haven't tried and genuinely liked. In the case of products that aren't appropriate for me personally, I ask friends and family to volunteer as testers so I can see how those things work and get feedback from people I trust. And then I tell the customer, "Well, I have combination skin, so that face mask isn't quite right for me, but my friend Sarah has very dry, sensitive skin and she swears by it." Which reminds me, Sarah I tell people all about that mask you love because I loved hearing you rave about before I even worked for this company.
This leads to the other thing that I think I excel at: customer service. Part of this is being a bit anal-retentive - I like things to get done right the first time and I know that I can always help others achieve the same ends. I work with a fabulous group of people, but we all have different styles, different strengths. I feel lucky to work with people who not only grasp that, but welcome it with open arms. As I was saying, I love to do the job right. I actually enjoy going out of my way for people and making their day brighter. I have worked a bunch of customer-service type jobs, both in retail and civil service. The only hard part about this is that I was often disappointed in the past by people who were complacent, apathetic. I'm all for folks having off-days (I sure have them myself), but when it's just your personality...well, I have nothing nice to say about that, so...
Turns out I give a great arm massage, too. Who knew?